Shanika Palm
VP of Operations
Connect:
Shanika joined the VC family in 2017 and has been an invaluable member of our team.
Prior to joining VC, Shanika enjoyed a 15-year tenure at the largest Healthcare plan administrator in the state of Alabama. She led IT teams in the areas of data collection, analytics, systems development and reporting in support of federal and commercial client initiatives. Shanika was instrumental in transitioning the company’s management teams to a data-driven decisioning model that championed the use of visual analytics and automated work distribution using a combination of analytical and business process management applications.
Shanika’s hands-on approach to teaming with senior leadership to improve VC’s existing technology footprint and align the goals of the technology team with business objectives, has demonstrated her strategic innovative skills over the course of the last four years. Shanika has been a catalyst in the creation and the launching of VC’s Product Development Division and has shown her commitment as a technologist and as a manager on project teams, including the MPIC contract.
As Visual Connections VP of Operations, her role is to plan, direct, coordinate, and oversee operations activities in the organization. Additionally, she advises the CEO and President on business and tech strategy, stakeholder relations and key partnerships.